When it goes critical
A new Quocirca research report, Master of Machine, sponsored by operational intelligence tools vendor Splunk, shows that European organisations are suffering an average of three critical IT events a month. When the cost to the IT department and the broader business are added together, on average each incident runs up costs of over €100K. Do the sums – that is tens of millions of Euros per year. 65% of respondents say such an event has also caused reputational damage to their business. Whilst critical IT events are inevitable, some organisations cope better that others. The average cost can be reduced